Cindy Norman Is This Week's Hometown Hero

For one woman, her career has become her passion. So much so, she just celebrated four decades worth of service.

Posted: Sep 12, 2020 6:43 PM
Updated: Nov 10, 2020 10:01 AM

For one woman, her career has become her passion.

So much so, she just celebrated four decades worth of service.

"The little things mean so much," says Cindy Norman, CNA.

Cindy Norman of Evansville starts her days bright and early.

She's a Certified Nursing Assistant at Golden Living Center.

"It makes me feel good to help someone feel better about themselves," says Norman.

It's a job she absolutely adores so much, she's been at it for 40 years.

"As a 17-year-old, I decided to go work at another facility and I really loved it and I did try different things restaurants, factories, and when I go home I just didn't have the same feeling as when I was at the facility," says Norman.

Recently, Norman celebrated with the rest of her staff the milestone accomplishment.


"Not only is she able to care for the residents and take an individualized approach to them, get to know them, make them feel at home, but she's also a mentor to other CNA's," says Shelley Brown, Golden Living Executive Director. "She has taken several under her wing and shown them how to care for their residents in the best practices over 40 years and her approaches."

Norman has been recognized as CNA of the Year for the State of Indiana.

Beyond her job, it's the close relationship and detail she gives to each resident.

"I know my residents and even if it's two cups of coffee a day, cream and sugar, if they just wanna wear the specific shirt on a Wednesday, a different color that means everything," says Norman. "There is one person who said something to me like 'There is going to be a special place in Heaven for you and that made my day."

COVID-19 has thrown a curveball in her daily job, but each day Norman says she's learning and growing like everyone else.

"There have been some stressful times, but overall when I lay my head down on the pillow I know I've done everything I possibly could to better someone else's life and that's what it's all about," says Norman.

Sometimes it can be tough to find people like Cindy dedicated and in love with her work, but for this one of a kind healthcare worker, it means the world.

"When I can go in and make somebody's life better, what better feeling can you have than to make someones life better?" says Norman.

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