Staffing issues related to COVID-19 have caused a temporary closure in the City of Henderson, Kentucky.
City officials say the collections lobby in the Henderson Municipal Center is temporarily closed due to staffing issues related to COVID-19 exposures.
The collections lobby would typically be used by residents looking to pay utility bills and make other payments.
Customers who would typically use the service are now being asked to use the drive-through windows of the building located at 222 First St. until the lobby can be reopened, or use another method of payment like the dropbox in the parking lot of The Depot Welcome Center on Water Street.
To conduct business with other offices in the Henderson Municipal Center (such as the business licensing office or administrative offices), visitors are being asked to use the First Street entrance and ask the receptionist to contact the office they need.
Because of the recent surge in COVID-19 cases in the area, the City of Henderson is requiring all employees, customers, and visitors to wear face masks while inside all city-owned facilities.
The city didn't say exactly how long the closure of the collections lobby would last.