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Posey County Sheriff's Office Warns of Vectren Phone Scams

A statement released by CenterPoint Energy and the Better Business Bureau on Friday is warning area residents of aggressive Vectren scam calls currently in circulation.

Posted: Jan 15, 2021 5:07 PM
Updated: Jan 16, 2021 9:40 AM

The Posey County Sheriff's Office took to Facebook on Friday warning area residents of a phone scam that's in circulation.

The scam being referenced is nothing new: a Vectren scam, where the fraudulent caller threatens to disconnect a customer's utilities unless they pay a fee.

"Please be aware we have fielded multiple calls in reference to a scam involving Vectren/Center Pointe Energy," PCSO said Friday. "This is, unfortunately, a common theme which becomes more prevalent as we inch toward tax season each year."

According to CenterPoint Energy and the Better Business Bureau, the call begins as a robocall and transfers the victim to a live caller. In one instance, the live caller became hostile, presumably in an effort to intimidate the victim.

Senior Vice President of Generation Development at CenterPoint Energy Steve Greenley says the company will never demand payments over the phone in order to keep a customer's service enabled.

"We’re urging any customer who is approached for such payments to contact the company immediately to verify and discuss their account status," Greenley said.

If you receive a call like this, here's what you can do:

  • Hang up and call CenterPoint Energy at 1-800-227-1376 or check your account online at Vectren.com to verify your account status.
  • Don’t give personal or financial information if you don’t know the caller and/or can’t verify the legitimacy of their request.
  • Contact Vectren directly to make payments online, by phone, via automatic bank draft, by mail or at an authorized pay site.
  • Report the scam to www.bbb.org/ScamTracker and let your friends and family know about this scam.

If you think you've been victimized by the scam, you're also encouraged to contact your bank as soon as possible and consider freezing your accounts if necessary.

You can view Friday's full statement from CenterPoint Energy and the Better Business Bureau here.


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