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Vanderburgh County Sheriff's Office Warns of Vectren Scam

The Vanderburgh County Sheriff's Office is asking area residents to be wary of fraudulent calls from phone scammers claiming to be with Vectren.

Posted: Dec 16, 2020 3:13 PM
Updated: Dec 16, 2020 3:14 PM

A familiar scam is back once again, according to the Vanderburgh County Sheriff's Office (VCSO).

According to VCSO, phone scammers are impersonating Vectren employees with the goal of securing your credit card information.

"When a potential victim answers the call, a recording claims Vectren is calling regarding a delinquent bill," VCSO explains. "The recording advises the victim to press 1 in order to speak to a representative."

A live person then answers and claims the victim will have their power disconnected unless they pay a fee. The scammer then offers to transfer the victim to the "billing department" so the victim can "submit a payment."

The sheriff's office warns that Caller ID can be spoofed, and advises anyone with doubts on the source of a call to hang up and call the company back at the correct number.

Customers who are concerned about a possible power disconnection should utilize Vectren.com’s live chat option or call 800-227-1376 to reach Vectren’s contact center, which is open from 7:00 a.m. to 7:00 p.m., Monday through Friday.

Phone scams can be reported to the Federal Trade Commission.


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